Work and Travel
Location Information (Summer : Promotion Locations)
Company Name :
Wilderness at the Smokies, TN, *Premium Location in Limited Time Discounted to Promotion Location*
Company Address :

POSITION OPPORTUNITY & HOUSING INFORMATION
  • Job Title :
    Room Attendant : $10.75/hr
    Ticket Seller : $8.50/hr
    Houseman : $10.25/hr
    Prep Cook : $10.50/hr
    Cashier : $9.00/hr
    Lifeguard : $9.00/hr (Once the employee completes the training and becomes certified they will be bumped up to $9.50 - $10.00 depending on the certification they get. Deep/Wave guards will be on the higher end.)

    *Premium Location in Limited Time Discounted to Promotion Location*
  • Start Date :
    May 1 - Jun 25, 2020 / May 1 - 29, 2020 ( LIFEGUARD ONLY!!)
  • End Date :
    August 30 - Sep 7, 2020
  • Skill Required :
    Intermediate English Skill.
  • Detailed Description :
    🔴 Room Attendant : $10.75/hr

    As a housekeeper at Wilderness at the Smokies, participants are responsible for cleaning guest rooms and property common areas to the resort’s high standards. The accommodations that participants will be primarily cleaning are hotel rooms and villas that sleep from 1 to as many as 17 people. Rooms range from having 2
    single beds to a combination of single beds, bunk beds, or murphy (drop-down) beds. Many of the rooms have partial or full kitchens, bathrooms, and furnished living areas, which the participants will be responsible for cleaning. Participants can view sample photos of all accommodations at
    https://www.wildernessatthesmokies.com/lodging

    Primary Job Duties Include;
    -Picking up after guests
    -Making Beds
    -Dusting Furniture and Fixtures
    -Washing Floors
    -Vacuuming carpeted areas
    -emptying trash cans
    -cleaning the bathrooms, toilets, sinks, and showers
    -Keeping the guest rooms stocked with accessories and the bathrooms stocked with supplies
    -Cleaning windows
    -Helping on occasion with the laundry, as assigned by the supervisor
    Housekeepers start work promptly at 9:00am and are given a list of rooms to clean for the day. The number of rooms is based upon the occupancy of the hotel divided by the total number of housekeepers. There is a required completion time for all hotel rooms; they must assist other housekeepers and management to complete all remaining housekeeping tasks for the day. The end of the work shift varies, and the shift only ends when all hotel rooms are cleaned for the day
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    🔴Ticket Seller : $8.50/hr

    The ticket seller will assist guests with purchasing tickets for Soaky Mountain Waterpark and/or Wilderness Day Pass Tickets. The participant will process guests payments using cash and/or credit cards. he ticket sellers are responsible for providing guests with accurate information about Soaky Mountain Waterpark and Wilderness at the Smokies. Participants must have strong leadership, problem-solving, and strong customer service skills.
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    🔴 Houseman : $10.25/hr

    As a houseman at Wilderness at the Smokies, participants are responsible for assisting room attendants and inspectors. Transports clean and dirty linen and supplies; disposes of trash. Responds to calls from the front desk duties as required.

    - Assesses storeroom inventories and responsible for re-stocking as required.
    - Transports clean towels and linens from laundry to storerooms, as needed
    - Picking up after guests-Picks up and returns items used by previous guests that are found in the rooms and/or hallways.
    - Reports hazardous conditions in work area or equipment, to management
    - Practices safety procedures, including bending, lifting, and safely using the equipment.
    - Communicates with guests in a professional and friendly manner.
    - This position requires regular and predictable attendance
    - All other duties as assigned by management
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    🔴 Prep Cook : $10.50/hr
    As a cook at the Wilderness, participants are responsible for preparing guest and assicuate food and maintaining kitchen sanitation to Board of Health Standards. Participants will be supervised by the kitchen manager and/or executive chef.

    -Preparing, arranging and continually updating food according to Wilderness at the Smokies recipes, preparations and food presentations.
    -Ensuring adherence to Health Department policies and procedures.
    -Cleaning and maintaining the kitchen as directed by management, in conjunction with Health Department policies and procedures.
    -Reporting and documenting any observed or known safety hazards, conditions, or unsafe practices and procedures to management immediately.
    -Adhering to Wilderness at the Smokies standards for guest services.
    -Referring guest problems or complaints to Supervisor.
    -Performing all other duties as assigned by management.
    To perform this job successfully, participants must be able to perform each of the above duties satisfactorily and must;
    -Have an aptitude for guest service and take pride in Wilderness standards of excellence in food preparation and cleanliness.
    -Be flexible with scheduling availability.
    -Be able to work well with others in stressful situations and have a positive attitude.
    -Maintain a neat and clean appearance at all times.

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    🔴 Cashier : $9.00/hr
    As a cashier at Wilderness at the Smokies, participants are responsible for ensuring superior customer service by taking orders for food, preparing food that is ordered, receiving monies for all items located in the deli and ensuring cleanliness throughout this food and beverage outlets. Participants are also responsible for restocking all deli and market inventory, on an as-needed basis, and must possess excellent guest relations and communication skills by dealing with customers in an efficient and professional manner.

    - Greeting all guests in a welcoming manner.
    - Taking food orders and preparing food in a professional and efficient manner.
    - Operating a computerized register system and issuing receipts for each transaction.
    - Keeping counter and shop area clean and free of debris, sweeping all areas and adhering to all health department regulations.
    - Cleaning all equipment, including but not limited to: coffee machine, ice-tea machine, microwave, ext
    - Checking identification of customers to verify age requirement for all purchases of alcoholic beverages.
    - Restocking all food and non-food items, as needed
    - Balancing cash receipts

    Participants must:
    - Be able to work well with others in stressful situations.
    - Maintain a neat and clean appearance at all times.
    - Be flexible with scheduling procedures and be able to work weekends, mornings, or holidays as needed.
    - Be familiar with US money
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    🔴 Lifeguard : $9.00/hr (Once the employee completes the training and becomes certified they will be bumped up to $9.50 - $10.00 depending on the certification they get. Deep/Wave guards will be on the higher end.)

    Lifeguards ensure a safe and healthy environment for swimmers at Wilderness at the Smokies. They monitor guests and the resorts’ pools and pool areas and must recognize and react properly in emergency situations.
    -Lifeguards will be working in or near chlorine
    -Lifeguards will be working in direct sunlight and may be standing, sitting, or walking for long periods of time while on shift. This is a physical job.

    You must be able to do the following:
    - The ability to stand for long hours at a time
    - The ability to kneel, crouch, and bend.
    - The ability to see and respond to dangerous situations.
    - The ability to work in unpredictible weather: rain, wind, cooler and hot temperatures.
    - The ability to wear personal protective gear correctly most of the day: sunglasses, sunscreen, hats, and drink tons water!

    Duties may include but are not limited to;
    - Checking and maintaining chemical levels in the pools and operating the pool filtration system
    - Cleaning the pool and pool areas
    - Enforcing pool area rules and gate control
    - Removing trash from the waterpark
    - Cleaning bathrooms and toilets as assigned
    - Various other job duties as assigned.

    Required Duties:
    -Swim a distance of 300 yards (275 meters) using a front crawl freestyle stroke or breaststroke without resting
    -Complete a feet-first surface dive, retrieve a 10 pound (4.5 kilograms) brick from the bottom of a 10 foot deep (3 meters deep) pool, and bring the brick to the surface of the pool
    -Tread water in a pool for 2 minutes without using their arms and without resting
  • Required Job Training :
    Yes
  • Salary :
    Room Attendant : $10.75/hr, Ticket Seller : $8.50/hr, Houseman : $10.25/hr, Prep Cook : $10.50/hr, Cashier : $9.00/hr, Lifeguard : $9.00/hr
  • Hours :
    Average 32 hours / week
  • Extra Hours :
  • Possibiliity of a 2nd Job :
    possible
  • Dress code :
    - Room Attendant / Houseman : Participants are required to bring their own khaki (light brown) pants, which they must wear with the uniform shirt. Participants are also required to bring their own black non-slip, closed toe shoes, which they must wear while they are on shift.

    - Ticket Seller / Prep Cook / Cashier : Participants are required to bring their own black pants or shorts, which they must wear with their uniform shirt while on shift. Participants are also required to bring their own black non-slip, closed toe shoes, which they must wear while on shift.

    - Participants are required to wear a uniform shirt at all times while at work at the Wilderness. The employer will provide one uniform shirt to participants at no cost. If participants would like to purchase additional shirts, they may do so at the Wilderness

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    - Lifeguard : Participants are required to bring sandals to be worn at all times while on shift. Sandals must have back straps. Sandals without straps around the heels are not allowed.

    The employer will provide one uniform shirt, one uniform swimsuit, and one set of uniform sunglasses to participants at no cost. If participants would like to purchase additional uniform items, they may purchase them at Wilderness at the Smokies

  • Housing :
    $100-$125/week/person (*Rates are subject to change)
  • Housing Deposit Required :
    TBA
  • Transportation to work :
    Walk / Bike / Bus
  • Meal benefits Required :
  • Nearest Airport :
    McGhee Tyson Airport (TYS)
  • Additional Information :
  • All information (pay rate, rent, deposit, etc.) is subject to change within reasonable mean

    to reflect the nature of each placement without prior notice.

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