SCOOPER: Ensure the shop maintains a clean and healthy environment for customers and staff. Responsible for creating all menu items and providing freshly baked waffle cones to the stores. They should ensure customer satisfaction by always being friendly, offering timely service, and always using proper product handling techniques. Must have a strong work ethic, a great attitude, and like working with people. Should always follow food safety procedures – proper product handling, including timely wipe-downs and water changes. Must be able to lift up to 30 lbs (13.6 kg).

FLAVOR COACH: Maintain a clean and stocked customer area as well as line management. Provide assistance to our guests by teaching them about our flavors and their ingredients, and our menu items and also creating a fun line atmosphere by asking trivia questions and entertaining those waiting in line, and responding to customer inquiries. Must be willing to gain knowledge of all ice cream flavors and their ingredients as well as the history and mission of Ben & Jerry’s.

CATERING: Participate in offsite scooping jobs that would require either meeting at a pre-determined location in San Francisco or riding along with fellow staff to an offsite location where we set up equipment to deliver a quality experience for guests to enjoy our product.