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Programs / Work and Travel Summer / Cracker Barrel, Wisconsin Dells (Summer 2021: Promotion Locations)

Position Opportunity
Position
- Host
- Kitchen Help
Rate
$9 per hour
Hours
Average 32-40 hours per week
Start Date
May 15 - July 1, 2021
End Date
September 5 - September 7, 2021
Remark
Housing Information
Housing
$95 per week (Hiawatha Residence Hall)
Housing Deposit Required
Deposit $300, $200 refundable if lease terms are met, $100 administration fee is non-refundable it covers: Id/key ,linens, pillow, blanket, towel, and unlimited use of laundry for entire stay. Due before or upon arrival: $300 deposit + 2 weeks rent ($190)= $490
Transportation to work
Walking// Bicycle// Bus
State
Wisconsin Dells, Wisconsin
Detail

Host

Gender Preference: Female

English Level: Intermediate

Typical Schedule:

  • Schedule will vary and employees must be willing to work when employer needs them. Weekends (Friday-Sunday) are required and
    Monday-Thursday schedule will be determined by business.
  • Hours can vary between 7am-11:30pm.
  • Double Shifts may be scheduled

Additional Hours Details: Overtime is not guaranteed

Position Description: A Host presents a positive first impression of the establishment’s friendliness, excellent service and high standards. The Host also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave. A Host must be able to carry natural conversation with Guests without sounding scripted or intrusive. Additionally, the Host cares for our Guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus and ensures restrooms are clean, stocked and orderly. As a member of an energetic team, the Host/Hostess may also need to answer the phones and fill to-go orders when needed. Availability must include nights and weekends.

Responsibilities: 

  • Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter’s name
  • Use visual cues to seat Guests in either the bar or dining area depending on their preference
  • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
  • Answer incoming calls to the restaurant and provide appropriate service
  • Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
  • Tend to special Guest needs and requests
  • Observant to Guests’ needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
  • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
  • Help dining room staff by setting and clearing tables; replenishing water; serving beverages
  • Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
  • Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for To Go orders
  • Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
  • Contribute to team effort by accomplishing related results as needed

Requirements: 

  • Must be able to read menus
  • Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
  • Must be able to clearly communicate Guests’ needs to W/Ws, Bussers, Managers, etc.
  • Must be able to hear well in a loud environment in order to answer telephone and respond to Guest requests
  • Must be able to walk and stand during entire shift
  • Must be able to reach, bend, stoop and wipe
  • Must be able to articulate clear greetings and farewells to Guests
  • Must be able to understand requests for assistance
  • Must be able to carry trays or supplies (10-30 lbs.)
  • A desire to help out where needed and work as part of a team
  • Passion for providing extraordinary service
  • The ability to thrive in a fast-paced environment
  • An appetite for learning (and great food)
  • Flexibility to work a variety of shifts
  • Must be upbeat, outgoing and positive
  • Must be able to assist Guests and possess great Guest relations skills
  • Ability to work positively in a fast-paced environment
  • Ability to stand/walk and stay focused and alert for extended periods of time
  • Ability to work effectively within a team
  • Ability to effectively communicate on the telephone.

This is a physical job. You must be able to do the following:

  • The ability to stand for long hours at a time
  • The ability to kneel, crouch, and bend.
  • The ability to see and respond to dangerous situations.
  • The ability to work in unpredictable weather: rain, wind, cooler and hot temperatures.
  • The ability to wear personal protective gear correctly most of the day.
  • Please understand that cleaning chemicals are required to use in this department. Cleaning chemicals are used specifically to kill bacteria on surfaces on the counters.
  • Proper Personal Protective Equipment (PPE) will be available when using or being around these chemicals. All chemicals must be used properly, so it does not cause any harm to you, your co-workers and guests.

Please understand that there is a need to use these safe cleaning chemicals to maintain a clean environment for you and the guests. Cleaning chemicals are used to kill harmful bacteria.

  • Various other job duties as assigned.
  • Students should be flexible enough to work in as many of the positions as possible.

Required Duties:

  • Customer Service
  • People Skills
  • Professionalism
  • High Energy
  • Multitask
  • Thoroughness
  • Planning
  • Teamwork
  • Attention to Detail
  • Verbal Communication
  • Organized
  • Flexible

Skills Required: Applicants must be trustworthy, friendly, and have a positive attitude! Employees have direct contact with the public and must have good people skills and be able to communicate in a fast-paced work environment. Teamwork and professionalism are needed.

Supplies Required: Uniform Shirt (You may buy other uniform pieces at cost)

Overtime: Yes

Second Job:  Yes

———————————————————————–

Kitchen Help

Gender Preference: Male

English Level: Intermediate

Typical Schedule:

  • Schedule will vary and employees must be willing to work when employer needs them. Weekends (Friday-Sunday) are required and
    Monday-Thursday schedule will be determined by business.
  • Hours can vary between 7am-11:30pm.
  • Double Shifts may be scheduled

Additional Hours Details: Overtime is not guaranteed

Position Description: 

Line Cook Responsibilities

  • Setting up and stocking stations with all necessary supplies
  • Preparing food for service (e.g. chopping vegetables, butchering meat, or preparing sauces)
  • Cooking menu items in cooperation with the rest of the kitchen staff
  • Collecting used kitchenware from dining and kitchen areas
  • Loading and unloading washing machines
  • Washing specific items by hand (e.g. wooden cutting boards, large pots and delicate china)
  • Set up and stocking stations with all necessary supplies
  • Prepare food for service (e.g. chopping vegetables, butchering meat, or preparing sauces)
  • Cook menu items in cooperation with the rest of the kitchen staff
  • Answer, report and follow executive or sous chef’s instructions
  • Clean up station and take care of leftover food
  • Stock inventory appropriately
  • Ensure that food comes out simultaneously, in high quality and in a timely fashion
  • Comply with nutrition and sanitation regulations and safety standards
  • Maintain a positive and professional approach with coworkers and customers

This is a physical job. You must be able to do the following:

  • The ability to stand for long hours at a time
  • The ability to kneel, crouch, and bend.
  • The ability to see and respond to dangerous situations.
  • The ability to work in unpredictable weather: rain, wind, cooler and hot temperatures.
  • The ability to wear personal protective gear correctly most of the day.
  • Please understand that cleaning chemicals are required to use in this department. Cleaning chemicals are used specifically to kill bacteria on surfaces on the counters. Proper Personal
  • Protective Equipment (PPE) will be available when using or being around these chemicals. All chemicals must be used properly, so it does not cause any harm to you, your co-workers and guests.

Please understand that there is a need to use these safe cleaning chemicals to maintain a clean environment for you and the
guests. Cleaning chemicals are used to kill harmful bacteria.

  • Various other job duties as assigned.
  • Students should be flexible enough to work in as many of the positions as possible.

Required Duties: 

  • Customer Service
  • People Skills
  • Professionalism
  • High Energy
  • Multitask
  • Thoroughness
  • Planning
  • Teamwork
  • Attention to Detail
  • Verbal Communication
  • Organized
  • Flexible

Skills Required: Applicants must be trustworthy, friendly, and have a positive attitude! Employees have direct contact with the public and must have good people skills and be able to communicate in a fast-paced work environment. Teamwork and professionalism are needed.

Supplies Required: Uniform Shirt (You may buy other uniform pieces at cost)

Additional Information: You may buy other uniform pieces at cost. Men’s facial hair should be clean shaven and hair above collar length. Good personal hygiene is a must. Clean presentable and conservative in appearance.

Overtime: Yes

Second Job:  Yes