Food Runner

Job Description:

• Assist back of house team with carrying plates and beverages
• Maintain adequate knowledge of food and beverage items, including catering orders
• Assist with setting tables for incoming customers
• Provide customers with appropriate tableware such as dishes, utensils, and glassware
• Maintain sanitary rules and food safety regulations
• Double-check orders before sending them out to customers
• Ensure customers receive their requested orders on time
• Check-in with customers and respond to any additional orders
• Respond to questions and complaints diligently
• Communicate with servers, bartenders, and kitchen staff on orders and customer requests
• Help keep kitchen stations clean and properly organized
• Inform restaurant management of customer feedback or complaints to keep the operation running smoothly

Host

Job Description:

• Welcome guests to the venue
• Provide accurate wait times and monitor waiting lists
• Manage reservations
• Escort customers to assigned dining or bar areas
• Provide menus and announce Waiter/Waitress’s name
• Greet customers upon their departure
• Coordinate with wait staff about available seating options
• Maintain a clean reception area
• Cater to guests who require extra attention (e.g. children, elderly)
• Answer incoming calls and address customers’ queries
• Assist wait staff as needed