Salt Lake City, UT / Provo, UT
The Home Depot (incorporated in 1978) is a home improvement retailer. The Home Depot stores are full-service warehouse-style stores that sell an assortment of building materials, home improvement and lawn and garden products and provide a number of services. The Home Depot stores average approximately 104 000 square feet of enclosed space with approximately 24 000 additional square feet of outside garden area; and serve three primary customer groups: do-it-yourself (D-I-Y) customers do-it-for-me (D-I-F-M) customers and professional customers. As of January 29 2012 the Company was operating 2 252 stores; including 1 974 stores in the United States 180 stores in Canada 91 stores in Mexico and 7 stores in China.
Pay rate : $15.50 per hour
The Lot Associate‘s primary responsibility is to load the orders into customer vehicles. The position not only interacts with The Home Depot associates, but the customers as well. Lot Associates are often the first and last associate to interact with a customer as they enter or leave the store meaning customer service plays a vital role in this position. Bi-lingual Lot Associates can converse with customers in their preferred language. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.
Pay rate : $15.50 per hour
The Cashier/Returns Associate plays a critical customer service role by providing customers with fast, friendly, accurate and safe service and can converse with customers in native language. Contacts the Head Cashier or other member of management if customer needs are not met. Monitors and maintains Self Checkout area and/or processes return transactions, as assigned. Proactively seeks product/project knowledge to provide customers with information and identify selling opportunities. Follows all policies and procedures outlined in training. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers.
Pay rate : $16.50 per hour
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Bi-lingual sales associates have an emphasis on conversing with a customer in that customer’s native language, sharing department
and product knowledge, providing information on product features, and knowing related items to sell an entire project. Associates in this position know how to greet, qualify, recommend and close every customer in their department in that customer’s preferred language. They will also maintain the in-stock condition of assigned areas, and ensure that the areas are clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor, other associates in their department as well as other sales departments (e.g., IMAs, and the Front-end Associates) to ensure customers’ needs are met.
Dress Code (incl. Uniforms):
Associate dress must not present a safety hazard. To meet the high goals for professionalism and safety the following chart identifies acceptable and unacceptable dress standards for The Home Depot retail stores.
- Professional appearance style and hygiene
- A clean Home Depot apron while on duty in all areas of the store; must be worn over approved shirts or blouses back belts jackets etc.
- Safety apparel or equipment such as safety belts gloves or any necessary or required equipment
- Neat clean properly fitting clothing
- Clean appropriately-sized casual slacks pants or jeans
- Skirts or dresses
- Hemmed walking shorts for hourly associates only for a specific season as determined by the Division President
- Appearance or hygiene that may be offensive to our customers
- Name tag without an apron or a dirty apron
- Non-Home Depot patches and pins on the apron
- Unfastened safety belt torn gloves
- Baggy tight or dirty clothing
- Ripped patched or cutoff casual slacks pants or jeans
- Spandex exercise or similar material
- Skirts or dresses shorter than three inches above the knee
- Cutoff shorts or shorts shorter than three inches above the knee
- Hourly supervisors and salaried supervisors wearing shorts
- T-shirts sleeveless shirts tank tops halter tops midriffs backless etc.
Please present a clean and neat appearance. Please no visible piercing studs or rings except for ears on females; hair should be pulled back from face; facial hair must be kept trimmed and neat and men must wear their hair above shoulders. All employees must bathe and brush teeth daily.
On your first day of work employees will participate in a paid New Hire Orientation. These are a series of web based training courses that must be completed before you start work on the sales floor. This training is called Before the Apron Training. Each new-hire will also be given a New Associate Coach that will act as their mentor and trainer for the next 30 days.
All Home Depot employees must pass a drug test before starting work. As soon as you arrive someone from the Home Depots Associate Relation Team will contact you to tell you where to meet for testing.. They will have to take the drug test and background after arriving in the US. The drug test typically takes 2 days to get the results and the background can take up to 7 days.