JOB SUMMARY:

Provides the highest level of Guest Service. Under supervision, prepares and sells food and beverages, cleans and maintains equipment in a fast-paced environment. Welcomes and greets guests, answers questions and provides excellent customer service to contribute to an overall memory making experience.

JOB TASKS (IN ORDER OF IMPORTANCE):
– Greet every Guest and answer Guest’s questions and provide consistent, friendly and helpful Guest Service.
– Understand and follow all food safety procedures.
– Sell beer in conformance with the state law and company policies.
– Take orders from customers, relay order to cooks, receive payment and deliver orders.
– Encourage sales when appropriate by consistently doing suggestive selling with each transaction.
– Operate cash register, collects money and determine correct change.
– Follow cash handling policies as explained by supervisor and employee guide.
– Cook and consistently prepare a variety of fast food burgers, sandwiches and side orders.
– When cooking, acknowledge order placed by cashier; prepare food, informing cashier when the order is ready.
– Clean up dining room area, condiment area and work areas.
– Perform in-depth cleaning duties at beginning or end of each shift.
– Maintain safety and sanitation requirements.
– Inform leads and/or supervisors of significant concerns and problems.
– Other job duties as assigned and in accordance with business needs.

Participants must be able to stand for long periods of time.

Must be willing to work weekends and holidays. Seasonality and business needs dictate schedule and hours worked.

Santa Cruz Beach Boardwalk will train staff on position expectations and standards.

Participants will use cleaning chemicals in this position.
English skills required for this position: EXCELLENT.

Uniform : Uniform will be provided by The Boardwalk! Participants should provide their own comfortable shoes and belt. Facial piercings are not permitted (besides a nose ring/stud on one nostril). Jewelry and nails should be kept at a minimum. Should participants have questions, please direct them to the manager.

The Boardwalk welcomes new arrivals on Tuesday/Wednesday/Thursday. Approved arrival dates are as follows:

SPRING:
March 9, 10, 11
March 16, 17, 18
March 23, 24, 25

Check in will be on the days above beginning at 9am until 4pm. Please plan to arrive on one of the following dates (do not arrive earlier than the date you select).

Day 1– arrive at HR office, on-board by turning in your employment documents, attend welcome party hosted by coordinators (this is your DS-2019 start date).

Day 2– pick up uniform from wardrobe, go on grocery run shuttle, attend Boardwalk Essentials from 4pm to 7pm.

Day 3 – first official day of work in your assigned position. Training will begin this day.

SPRING:
Participants should be comfortable with a variable schedule based on Boardwalk operations. Hours/days may be limited in early March and late April when the Boardwalk is only open for long weekends. 7-day operations occur during spring breaks and at full start to the summer season.

Job Benefits:

– End of season party for seasonal staff
– Community events such as sports tournaments, movie nights, and game nights”

– Meals Provided : One (1) meal is provided to participants working as Food Service Staff during their scheduled shift. More details provided during orientation.