Server & Packer

Job Summary:
A Server works in a restaurant dining environment, providing friendly, efficient service to guests. The main purpose is to ensure customers have an enjoyable dining experience through professional service of food and beverages. Prepare to-go orders and package meals correctly. Label and organize packaged food for pickup or delivery. Maintain clean work and storage areas. Assist kitchen staff in basic prep tasks when needed. Monitor inventory of packaging materials and notify management when supplies run low. Adhere to food handling, sanitation, and safety requirements.

Key Duties & Responsibilities:

• Greet guests warmly and present menus.
• Take and enter food and drink orders accurately.
• Serve food and beverages in a timely manner and ensure orders are correct.
• Provide menu recommendations and answer guest questions about dishes.
• Check on guests during meals to ensure satisfaction and offer additional items.
• Maintain cleanliness of service areas and tables throughout shifts.
• Process payments, handle cash or electronic transactions.
• Follow health, safety, and sanitation standards at all times.

Skills & Qualifications:

Friendly attitude and strong communication skills. Ability to multitask and work in a fast-paced team environment. Basic numeracy for processing payments. Previous hospitality experience is helpful but not always required.

 Prep & Busser

Job Summary:
A dual-role position as a Busser and Food Prep Assistant is a fast-paced, hybrid job that supports both the “front of house” (dining room) and “back of house” (kitchen). This role is essential for maintaining a high-quality guest experience while ensuring the kitchen stays ahead of its production needs.

Key Duties & Responsibilities:

Front of House (Busser)

Dining Room Efficiency: Clear, clean, and reset tables promptly to ensure a smooth flow for incoming guests.

Sanitation: Maintain cleanliness in the dining area, including floors, booths, and high-touch surfaces.

Guest Support: Refill water glasses, deliver bread or chips, and assist servers by running food or clearing glassware during peak hours.

Station Upkeep: Ensure side stations are stocked with clean silverware, napkins, and condiments.

Back of House (Food Prep)

Ingredient Processing: Wash, peel, chop, and portion vegetables, fruits, and proteins according to recipe standards.

Batch Preparation: Assist in making sauces, dressings, or stocks, and prepare garnishes for the service line.

Inventory Rotation: Label and date all prepared items using the FIFO (First-In, First-Out) method to ensure freshness and reduce waste.

Kitchen Maintenance: Keep the prep area organized and clean, including washing prep dishes and disposing of trash.

Skills & Qualifications:

Good attention to detail. Ability to follow instructions and work in a team. Efficient knife skills and the ability to work quickly during “the rush.” Clear coordination with both the kitchen team and the waitstaff. Understanding of food safety regulations and proper chemical handling for cleaning.

Wedsite: www.maeae.com
Location:  781 Main Street Cambridge, MA 02139