Housekeeping

Job prerequisites: Must be able to move continuously and lift heavy objects. Must be comfortable with cleaning rooms and be able to communicate clearly with fellow room attendant employees. Previous room attendant experience preferred.

Job description: Responsible for the daily cleaning of the guest rooms. Reports maintenance deficiencies to maintain rooms/suites in compliance with standards.

Responsibilities and duties:

• All associates must provide excellent customer service to our guests
• Associates must treat each other with courtesy and respect
• While working associates must follow all company policies and procedures
• Associates must obey all state and federal laws
• Behavior while on the job must be in accordance with the Code of Ethics and Standards of Conduct for all associates
• It is imperative to be on time and ready for work at the start of the assigned shift
• Work with all staff to provide prompt service and customer satisfaction
• Make sound judgments and anticipate issues and opportunities
• Ensure that guests’ special needs are met
• Works closely with the housekeeping staff to make certain guest needs are known
• Display effective communication skills and a high sense of integrity
• Keep work areas clean, neat, and organized
• Obtain goals set by Housekeeping Managers
• Ensure that every room is cleaned to the high standards of the lodge and hotel
• Properly stock housekeeping carts
• Report maintenance problems and fill out appropriate forms
• Follow trained procedures of chemical use, cleaning procedures
• Complete team side work
• Other duties as assigned

Requirements:

• Possess time management skills with the ability to handle multiple tasks and work
  efficiently under pressure
• The ability to work independently as well as part of a team, with various personalities and cultures, and with a positive attitude
• Self-motivated, detail oriented, and a positive customer service attitude
• Possess time management skills with the ability to multi-task and work efficiently under pressure
• Ability to communicate effectively with coworkers and guests
• Willing to work long hours, various shifts, split shifts, and on holidays and weekends
• Able to make sound judgments and anticipate problems
• Must be knowledgeable and work safely with cleaning chemicals and techniques, Able to
  receive training in bio-hazard material clean-up
• Ability to lift fifty pounds, bending, lifting, folding and stair climbing with or without reasonable accommodation
• CPR and/or First Aid training desirable

Be prepared to stand, bend, and push a 50lb/23kg cart all day. Requires attention to detail, punctuality, and a great service attitude & team spirit. Please do not apply if you are sensitive to any kind of chemicals or lotions or have physical limitations that would keep you from doing your job. Must be 18 years old, have previous work experience and can lift up to 50lbs/23kg. Employer may need to change position or location based on skill level, business needs, or to accommodate hours.

Bonus comments: $1 per every regular hour worked. To be eligible for the bonus, participants must stay until their contract end date and maintain good work conduct throughout the program.