RIDE OPERATOR

JOB DESCRIPTIONS: 
Attractions Operators are responsible for the safe and hospitable operation of all of the attractions at Hersheypark.
This position is responsible for learning, retaining, and enforcing all departmental safety requirements while creating a friendly and hospitable environment for all of our guests.

JOB DUTIES:

• Adhere to attraction standard operating procedures, operate attractions in a safe and efficient manner, and enforce attraction safety guidelines
• Verbally communicate and enforce all ridership criteria and attraction safety requirements
• Initiate positive guest interactions by maintaining a thorough working knowledge of Hersheypark guest programs including the Attraction Accessibility and Fast Track Pass programs
• Provide excellent customer service to the guests of the Hersheypark by greeting guests and answering questions related to the attraction
• Direct guests to and from the ride area and assist in loading and unloading of rides, which can include assisting guests in or out of rides as needed
• Physically check safety restraints to ensure they are in the correct and locked position
• Provide safety speeches to guests by using a microphone
• Keep a safe and clean work area
• Other job duties as assigned and in accordance with business needs
  

QUALIFICATIONS:

• Required to complete pre-employment drug testing
  

KNOWLEDGE, SKILLS & ABILITIES:

• Must work well with other employees and be able to interact with guests in a fast-paced environment
• Must be able to successfully attend and complete all department training requirements
• Complete basic math without using a calculator
• Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines
• Must be friendly, upbeat, work well with other employees, and be able to interact with our guests in a fast-paced environment.
• Must have the ability to effectively communicate verbally, including delivering safety instructions/directions, verbal cues, and speaking clearly into microphones and radios
• Must have the ability to effectively communicate nonverbally, including maintaining eye contact and giving/receiving safety hand signals
• Must have the ability to comprehend instructions (verbal, demonstrated, and/or written) and retain information
• Must have the ability to safeguard confidential information
  

JOB DEMANDS:

• Employees are subject to a variety of weather conditions, including but not limited to: extreme heat, sun exposure, cold, and inclement weather. Work is almost exclusively outdoors.
• Physical requirements include the ability to stand (for up to five hours at a time), walk, bend at the waist and knees and have repeated manual dexterity, reach above shoulder level, and the ability to push, pull, and lift up to thirty-five (35) pounds without assistance
• Must be comfortable with potential exposure to bodily fluids and other spills