RIDE OPERATOR

Attractions Operators are responsible for the safe and hospitable operation of all of the attractions at Hershey park. This position is responsible for learning, retaining, and enforcing all departmental safety requirements while creating a friendly and hospitable environment for all of our guests.

JOB DUTIES (Duties marked with an asterisk are essential functions of this job):

• Adhere to attraction standard operating procedures, operate attractions in a safe and efficient manner, and enforce attraction safety guidelines*
• Verbally communicate and enforce all ridership criteria and attraction safety requirements*
• Initiate positive guest interactions by maintaining a thorough working knowledge of Hersheypark guest programs including the Attraction Accessibility and Fast Track Pass programs*
• Provide excellent customer service to the guests of the Hersheypark by greeting guests and answering questions related to the attraction*
• Direct guests to and from the ride area and assist in loading and unloading of rides, which can include assisting guests in or out of rides as needed*
• Physically check safety restraints to ensure they are in the correct and locked position*
• Provide safety speeches to guests by using a microphone*
• Keep a safe and clean work area*
• Other job duties as assigned and in accordance with business needs

FOOD & BEVERAGE CLERK

As a Foods Team Member, you will assist in a Food and Beverage capacity in a variety of locations within the Hershey park Entertainment Complex. A Foods Team Member is responsible for providing excellent customer service and preparing food for guests.

JOB DUTIES (Duties marked with an asterisk are essential functions of this job):

• Greet guests and take Food & Beverage orders while communicating with other team members within the employee
• Prepare and serve Food & Beverage items to guests*
• Ring in and properly tender orders into a register*
• Clean, sanitize, and sweep/mop work areas to include food contact surfaces, patio/condiment areas, and floors/walkways*
• Clean and maintain food prep areas in accordance with proper food safety guidelines
• Store and rotate stock and food items within assigned work locations *
• Complete mandatory food safety and temperature control logs*
• Perform opening and closing procedures related to the assigned Food & Beverage location as directed by shift supervisors *
• Other job duties as assigned and in accordance with business needs

RETAIL TEAM MEMBER

Hershey park Team Members operate the retail stores within Chocolate town and Hershey park. This guest-facing position is responsible for customer service, operating a register, stocking, and overall retail operations within a store.

JOB DUTIES (Duties marked with an asterisk are essential functions of this job):

• Actively engage with guests in order to provide exceptional customer service to enhance their shopping experience
• Assist guests with any shopping needs they may have
• Sell merchandise to guests by entering transactions into register
• Hang or fold apparel by size and keep all styles fully stocked
• Stock hard goods, ensuring displays on sales floor are full
• Maintain cleanliness throughout the store
• Other job duties as assigned and in accordance with business needs