Breakfast Attendant

Ability to stand for the duration of the shift, lift up to 40lbs, and have no sensitivities to cleaning chemicals. Applicants for this role should be comfortable communicating directly with hotel guests. Open availability including nights, weekends and holidays is a must.

The breakfast attendant position may require assisting in multiple areas of the hotel. Participants in this position will primarily be responsible for setting up, maintaining and breaking down the breakfast buffet and for maintaining the breakfast dining area, forwarding appropriate inventory order to the General Manager or Guest Services Manager. Maintaining a clean serving area at all times and adequately replenishing all food, beverages

and supplies during breakfast. With a minimal supervision provide exceptional guest service

by welcoming them and be well attended at all times. Employer may need to change

position or location based on skill level, business needs, or to accommodate hours.

Room Attendant

• Greets guests and responds to special requests.
• May gather waste and/or contaminated materials for disposal. Assigned areas of the hotel may include guest rooms, hallways, lobby, stairwells and offices.
• Maintains privacy and security by properly announcing entry and servicing guest rooms as appropriate.
• Cleans guest rooms to the level of standards set by the Hotel, including stripping of soiled items and trash, bed making, cleaning bathrooms, vacuuming, dusting and replacing amenities and supplies.
• Removes all dirty glassware, coffee presses, and tea vessels from guest room to location specified by supervisor and replaces with clean glassware needed.
• Removes all Room Service related trays and/or dishes from guest room to locationspecified by supervisor.
• Properly uses and maintains assigned equipment and supplies to departmental specifications including vacuums, chemicals and cleaning aides.
• Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators.
• Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis.
• Properly handles lost and found items in accordance with department policies and security procedures.
• Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service.
• Performs other duties as assigned by management.
• Keeps immediate supervisor promptly and fully informed of all problems or matters of significance.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• At all times projects a favorable image of Northwest x Southern Hospitality to the public.
• Maintains safe working conditions within department and Hotel. Employer may need to change position or location based on skill level, business needs, or to accommodate hours.