Crew Member

Responsibilities:

• Provide the highest level of guest service while greeting guests as they enter and exit the
  attraction.
• Engage and entertain guests as they experience the attraction.
• Take an active role in assisting guests and answering any questions.
• Ensure proper behavior and attitude of guests and ask for assistance from a supervisor, manager, or security when needed.
• Remain alert at all times providing a safe environment.
• Ensure compliance with all safety policies, procedures, and practices.
• Oversee and manage crowd control and an efficient workflow.
• Comply with all internal controls, procedures, and practices.
• Attend all scheduled training.
• Understand and be knowledgeable about all other attraction functions, including ticket sales, ride operations, and retail, food, and beverage sales.
• Maintain a clean and professional work area. Cleaning chemicals will be used in this role.
• Assist in preopening and closing procedures.
• Participants may be trained in certified areas including Ropes, Wheel Check, or F&B depending on skill level & performance. If successful, participants will receive $0.50 extra per hour when working these positions.
• Other duties as assigned.

Qualifications:

• Must be outgoing, friendly, professional, and willing to speak to every guest, answer questions, and be proactive in engaging all guests.
• Attention to detail and follow-through with excellent organizational skills for keeping detailed records, reports, and logs.
• Must be able to work professionally and coordinate with all levels of PCB Wheel team members, vendors, onsite venue partners, and guests.
• Must be able to stand for long periods and work in a variety of conditions including heat, cold, and rain.
• Must be able to perform the essential functions of the job with or without supervision.
• Excellent English is required for this role.

Please note:

• Participants may handle alcohol in this position.
• The employer expects participants to work through their DS-2019 Form dates.

Job Benefits:

• Participants will be eligible for paid overtime and an employee discount. Various bonuses are available during the season. The host will have the option of free use of bicycles.
• Participants will also receive discounted tickets for Pirates Voyage – 4 complimentary and 10 for $10. Additional tickets are available at $29.99 after. Host will also be working on other complimentary or discounted pass exchanges with local businesses.
• Participants will also be given the option to purchase tickets to the Shipwreck Island Waterpark at half price.
• Participants earn ‘doubloons’ as a form of workplace currency aside from their regular paycheck. These are given as incentives for going above and beyond & meeting goals.
• Participants can then trade those doubloons for gift cards of their choosing. Host will provide more details on the exchange rate, but on average, 50 doubloons = $25 gift card.

Nearest Airport : Northwest Florida Beaches International Airport

Location: 15700 L C Hilton Jr Dr Panama City Beach, FL 32413